Choice Ticketing (AKA Choice CRM) is an incredibly hard company to work with. I say work with because in this field, you are required to have a certain level of collaboration with the support team and your plans. I had a few "on sales" and I'm required to call them when we reach a specific number.
I can't understand why Choice CRM can be so slow at random times of the day, even with one user!! I can't understand why I find areas of the CRM which does not work! It seems like they are always on red alert due to the type of excuses I get and the avaliability.
For the money I am currently paying, this is not worth it! Their servers are poor, they cut every nickle and dime they can and almost impossible to get a refund for anytime down or bugs I experience.
Choice Ticketing gives a great presentation and the prices aren't bad, but as soon as you are on contract, customer service goes down and excuses start coming. Please be careful when using Choice Ticketing!
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